Genke's Overhead Doors

About Genke's Overhead Doors

Living in Sheboygan Falls can be challenging when your garage door decides to act up, especially during the winter. Thankfully, I found Genke’s Overhead Doors. They responded to my call about a broken and misaligned door the same day, which was a relief given the icy conditions. Their quick service and expertise put my mind at ease, leaving me with a functional garage door right when I needed it most.

I had two separate issues with my garage doors over the last few years and each time, Genke’s has been incredibly responsive and efficient. One memorable experience involved a Sunday breakdown when my opener malfunctioned. I reached out through their website and got a call back first thing Monday morning. By 11:30 AM, I had a new opener installed. Their commitment to customer satisfaction is evident, and I wouldn’t hesitate to call them again for any future repairs.

However, I did hear some mixed feedback regarding the lifetime warranty on their doors. One customer expressed frustration about not receiving help with their warranty issues, mentioning they felt ignored after making several calls. While my experiences have been positive, it’s worth noting that some customers might face challenges with warranty support. Overall, Genke’s gets high marks for their repair services and responsiveness in emergencies, making them a go-to for garage door needs in the area.