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Overhead Door Company of Green Bay

Overhead Door Company of Green Bay

1490 Gruber Rd, Green Bay, WI 54313, USA

★ 3.2 / 5 23 reviews
opener-installationopener-repairresidentialspring-replacement

Hours

friday7:30 AM – 4:00 PM
monday7:30 AM – 4:00 PM
saturdayClosed
sundayClosed
thursday7:30 AM – 4:00 PM
tuesday7:30 AM – 4:00 PM
wednesday7:30 AM – 4:00 PM

Contact & Details

(920) 393-1393
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Location

What People Are Saying

I have used this company in the past and have never been disappointed
The technicians are always polite, professional, and deliver quality services for a good price

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About Overhead Door Company of Green Bay

In Green Bay, Overhead Door Company offers a mix of customer experiences that reflect their service quality. Many homeowners praise their technicians for being polite and professional while delivering quality repairs at reasonable prices, especially given their expertise in the trade. One satisfied customer appreciated the helpful guidance over the phone, suggesting simple fixes before sending a technician, showing a commitment to customer service.

However, some reviews express frustration with customer service. One customer reported a significant miscommunication regarding spring replacement pricing, feeling rushed and unsupported when questioning the bill. Additionally, another reviewer complained about long waiting times for what was classified as an emergency call, which detracted from their overall satisfaction.

Overall, if you need services such as spring repairs and opener installations, this company may be a solid choice, provided you’re prepared for potential hiccups in communication. They have a reputation for quality repairs, but experiences can vary, especially regarding service transparency and response times.

Frequently Asked Questions

What garage door services does Overhead Door Company of Green Bay offer?
They handle spring replacement, opener repair, and opener installation. Call them at their Gruber Rd location or check their website at ohdgreenbay.com for a full service list.
How quickly can they schedule a repair in Green Bay?
Business hours are Monday–Friday, 7:30 AM to 4:00 PM. Some customers have reported long wait times for emergency calls, so it's worth asking about current availability when you contact them.
Are the technicians professional and trustworthy?
Overhead Door Company of Green Bay has received consistent praise for polite, professional technicians who deliver quality work. Customers also note that they'll offer phone guidance to help you avoid unnecessary service calls.
What should I expect pricing-wise?
Reviews mention reasonable prices for quality repairs, though one customer reported a significant miscommunication over spring replacement costs. Get a clear estimate upfront and ask questions if anything seems unclear.
Do they offer emergency service outside business hours?
Their standard hours are Monday–Friday, 7:30 AM–4:00 PM, and they're closed weekends. Contact them directly to ask if emergency service is available outside these times.

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