Overhead Door Company of Green Bay

About Overhead Door Company of Green Bay

In Green Bay, Overhead Door Company offers a mix of customer experiences that reflect their service quality. Many homeowners praise their technicians for being polite and professional while delivering quality repairs at reasonable prices, especially given their expertise in the trade. One satisfied customer appreciated the helpful guidance over the phone, suggesting simple fixes before sending a technician, showing a commitment to customer service.

However, some reviews express frustration with customer service. One customer reported a significant miscommunication regarding spring replacement pricing, feeling rushed and unsupported when questioning the bill. Additionally, another reviewer complained about long waiting times for what was classified as an emergency call, which detracted from their overall satisfaction.

Overall, if you need services such as spring repairs and opener installations, this company may be a solid choice, provided you’re prepared for potential hiccups in communication. They have a reputation for quality repairs, but experiences can vary, especially regarding service transparency and response times.