Tru-Door Inc

About Tru-Door Inc

I had mixed feelings with Tru-Door Inc in Pasco after my experience. Initially, Corie was helpful in discussing options for a high-end 316 stainless door, but communication quickly fell off after I provided the specifications. Despite reaching out several times for clarification, I was left without any response, which felt quite unprofessional and disappointing.

On a more positive note, some reviews highlight the knowledgeable office staff and competitive pricing for their services. It’s clear that when you do get through, they have a solid understanding of garage doors and can assist with various needs, from spring repairs to opener installations. However, their payment options were frustrating; not accepting credit cards and requiring in-person pickups feels outdated and inconvenient.

Ultimately, it’s worth considering that others have expressed similar frustrations with lack of communication and service inconsistencies. If you’re looking for reliability, you might want to weigh the experiences of past customers before reaching out, as response times seem to vary significantly.