Advanced Overhead Doors, LLC

About Advanced Overhead Doors, LLC

Dealing with Advanced Overhead Doors, LLC in Kennewick was a mixed bag for me. On one hand, I appreciated the prompt response when I called for a quote on a new garage door opener; they provided a fair price and were faster than competitors. However, my experience took a downturn when I heard about others who struggled with scheduling—one customer waited over a week to get an appointment and then didn’t receive a callback for months. I can see how frustrating that must have been, especially since I only thought about having my opener replaced.

The technicians I’ve encountered were friendly and knowledgeable, which was a plus. Yet, I couldn’t ignore a couple of negative reviews that mentioned a lack of communication and transparency. One reviewer expressed disappointment after being charged $108 for what seemed like minimal service, though the secretary did warn them about the fee beforehand. I do think it’s important to weigh these experiences when considering local services.

While I had a decent initial interaction and the prices seemed fair, it’s clear that not every customer feels the same way. Some have reported significant delays and unsatisfactory work, with one review highlighting a damaged door and a botched installation. If you decide to work with them, it may be wise to approach with caution, especially regarding installation and response times.