Wallen Garage Door Repair and Installation

Q: "Does Wallen Garage Door Repair offer 24/7 emergency service?"

"Yes. Wallen is open 24 hours, 7 days a week, so they can dispatch technicians for emergency repairs at any time, day or night."

Q: "How quickly can they come out for a repair in Newport News?"

"Wallen is known for same-day service. According to customer reviews, they often send someone out the same evening or next morning, even on weekends."

Q: "Can Wallen Garage Door Repair replace a broken torsion spring?"

"Yes. Spring replacement is a core service, and customers report technicians arriving with well-stocked trucks to handle issues like snapped springs promptly."

Q: "Do they install new garage doors and openers, or just repair existing ones?"

"Wallen handles both repair and installation. Their name includes 'Repair and Installation,' and reviews mention opener installation among their services."

Q: "What should I expect if there's a pricing disagreement?"

"Wallen's owner is noted for personally following up on customer concerns and offering refunds when issues arise, demonstrating a commitment to making things right."

732 Bluecrab Rd Ste D, Newport News, VA 23606, USA

★ 5 / 5 1027 reviews

24-7-emergencynew-door-installationopener-installationopener-repairresidentialsame-day-servicespring-replacementtorsion-spring

Hours

friday	Open 24 hours
monday	Open 24 hours
saturday	Open 24 hours
sunday	Open 24 hours
thursday	Open 24 hours
tuesday	Open 24 hours
wednesday	Open 24 hours

Contact & Details

(757) 241-5585

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Location

What People Are Saying

Called up Friday afternoon due to spring snapping, and I was told they could send someone out same night, or next morning (Saturday)

****Update 2/6/26: The owner delivered a hand-written apology and a refund check for the work I had an issue with

I never heard of Wallen Garage Door Repair but as soon as I sent out my my request for repair quote to 4 business

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About Wallen Garage Door Repair and Installation

Wallen Garage Door Repair provides prompt and professional garage door services in Newport News. Customers appreciate their quick response times, often receiving same-day service. Whether it’s a broken spring or an opener installation, technicians like Matt and Devante arrive on schedule, efficiently diagnosing issues and providing clear explanations throughout the repair process. Many note how quickly they were able to get back to normal, thanks to the company’s expertise and well-stocked trucks.

While most reviews highlight positive experiences, one homeowner mentioned a misunderstanding regarding pricing that resulted in unexpected charges. Despite this hiccup, the owner’s personal follow-up and refund offer demonstrated a commitment to customer satisfaction. This level of integrity seems to resonate with many, as their willingness to address concerns is frequently mentioned.

Emergency services are available 24/7, making them a reliable choice for urgent repairs. Overall, with fair and transparent pricing, Wallen Garage Door Repair clearly puts a premium on customer service, making them a solid option for anyone in need of garage door assistance in the area.

Frequently Asked Questions

Does Wallen Garage Door Repair offer 24/7 emergency service?

Yes. Wallen is open 24 hours, 7 days a week, so they can dispatch technicians for emergency repairs at any time, day or night.

How quickly can they come out for a repair in Newport News?

Wallen is known for same-day service. According to customer reviews, they often send someone out the same evening or next morning, even on weekends.

Can Wallen Garage Door Repair replace a broken torsion spring?

Yes. Spring replacement is a core service, and customers report technicians arriving with well-stocked trucks to handle issues like snapped springs promptly.

Do they install new garage doors and openers, or just repair existing ones?

Wallen handles both repair and installation. Their name includes 'Repair and Installation,' and reviews mention opener installation among their services.

What should I expect if there's a pricing disagreement?

Wallen's owner is noted for personally following up on customer concerns and offering refunds when issues arise, demonstrating a commitment to making things right.