Lion Garage Door Repair & Installation
6000 Incubator Rd, Hampton, VA 23661, USA
Hours
| friday | Open 24 hours |
| monday | Open 24 hours |
| saturday | Open 24 hours |
| sunday | Open 24 hours |
| thursday | Open 24 hours |
| tuesday | Open 24 hours |
| wednesday | Open 24 hours |
Location
What People Are Saying
About Lion Garage Door Repair & Installation
Lion Garage Door Repair & Installation in Hampton offers 24/7 service that’s quick to respond, earning praise for their customer service. One customer lauded Derrick, the technician who replaced their garage door springs, for being professional and getting the job done efficiently. However, reviews also highlight concerns about pricing transparency and warranty coverage, particularly regarding a limited 30-day warranty on parts and labor for a $400 repair.
While many found the installation and repair process handled competently, others felt that the costs were high for the quality of work provided. Issues like improper trimming around a newly installed door and complications with programming the opener raised red flags for some homeowners. One customer even opted to fix the issues themselves after being quoted for a costly installation of a bracket that failed after a short time.
Despite these mixed reviews, Lion Garage Door does prioritize communication, as evidenced by a senior manager reaching out to address a customer’s complaints. They might be a suitable choice for emergency repairs, but be prepared for potential upselling and make sure to clarify warranty details upfront to avoid surprises.
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