Universal Garage Door Repair

Q: "What services does Universal Garage Door Repair offer in Salt Lake City?"

"Universal Garage Door Repair handles garage door opener repairs, full door replacements, and installation work. Customers have praised their technicians for thorough assessments and professional installation."

Q: "How quickly can they schedule an appointment?"

"While they aim to work promptly once scheduled, customers report that wait times for parts and scheduling can take longer than initially expected. Call ahead at their website to confirm current availability and timelines for your specific repair."

Q: "Are the technicians knowledgeable and professional?"

"Yes—Marcus and Jose are frequently praised in reviews for their expert knowledge, professional approach, and ability to guide homeowners on maintenance. They work quickly and communicate clearly throughout the job."

Q: "Do they offer warranty coverage?"

"Universal Garage Door Repair does work with warranty-covered repairs. Contact them directly to discuss warranty details and coverage for your specific situation."

Q: "Can they install a new garage door?"

"Yes, Universal Garage Door Repair handles full door replacements and new installations. Be sure to confirm details like weatherstripping and post-installation follow-up when discussing your project."

2607 State St Suite B, Salt Lake City, UT 84115, USA

★ 4.8 / 5 521 reviews

new-door-installationopener-repairresidentialwarranty-offered

Contact & Details

(801) 784-4550

Visit Website

Get Directions

Location

What People Are Saying

Update: communication was established and fixes were made immediately and appropriately

Marcus did an incredible job! He was very knowledgeable, and very easy to work with

Marcus was very knowledgeable, professional, and he completed the installation quickly

Get a Free Garage Door Quote

Tell us what you need and we'll connect you with a top-rated pro in Salt Lake City, UT. No obligation.

About Universal Garage Door Repair

In Salt Lake City, Universal Garage Door Repair stands out for its knowledgeable technicians and commitment to transparent pricing. I had a frustrating start with my garage door opener repair that was covered by my warranty, as delays stretched the process, and I found myself having to chase for updates. However, once communication was established, they worked promptly to address my concerns, demonstrating a willingness to accommodate my needs. The initial assessment revealed my aging garage doors needed attention, and while I agreed to a full replacement, it took longer than anticipated to get the parts and schedule installation.

When the installation finally happened, the team moved quickly, but I noticed some issues post-installation that were disappointing. The new opener was crooked, a lightbulb was broken, and the promised weatherstripping was left unaddressed. Although I have yet to receive a resolution for these problems, I’m hopeful they will follow up. It seems they truly care about customer satisfaction, as evidenced by their willingness to work with me through these challenges.

On a positive note, several customers praised Marcus and Jose for their professionalism and thoroughness. Marcus, in particular, was noted for his expert knowledge and for guiding homeowners on maintenance strategies. Jose quickly resolved more significant issues with his friendly demeanor and clear communication. These experiences reflect a mix of reliability and areas for improvement, making Universal Garage Door Repair a noteworthy option for anyone in need of garage door services in the area.

Frequently Asked Questions

What services does Universal Garage Door Repair offer in Salt Lake City?

Universal Garage Door Repair handles garage door opener repairs, full door replacements, and installation work. Customers have praised their technicians for thorough assessments and professional installation.

How quickly can they schedule an appointment?

While they aim to work promptly once scheduled, customers report that wait times for parts and scheduling can take longer than initially expected. Call ahead at their website to confirm current availability and timelines for your specific repair.

Are the technicians knowledgeable and professional?

Yes—Marcus and Jose are frequently praised in reviews for their expert knowledge, professional approach, and ability to guide homeowners on maintenance. They work quickly and communicate clearly throughout the job.

Do they offer warranty coverage?

Universal Garage Door Repair does work with warranty-covered repairs. Contact them directly to discuss warranty details and coverage for your specific situation.

Can they install a new garage door?

Yes, Universal Garage Door Repair handles full door replacements and new installations. Be sure to confirm details like weatherstripping and post-installation follow-up when discussing your project.