Overhead Door Company of Wasatch

Overhead Door Company of Wasatch

3345 S 300 W STE B4, Salt Lake City, UT 84115, USA

★ 3.4 / 5 124 reviews
locally-ownedopener-installationpanel-replacementresidentialspring-replacement

Hours

friday8:00 AM – 5:00 PM
monday8:00 AM – 5:00 PM
saturdayClosed
sundayClosed
thursday8:00 AM – 5:00 PM
tuesday8:00 AM – 5:00 PM
wednesday8:00 AM – 5:00 PM

Location

What People Are Saying

Jesse Easton was our technician and I was so impressed with how quickly he worked and how professional and polite he was
Overhead door company did a fantastic job
I called Mike at Wasatch doors during the holidays

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About Overhead Door Company of Wasatch

If you’re in Salt Lake City and facing garage door issues, consider Overhead Door Company of Wasatch. They’ve shown some inconsistency in their customer service, with several reviews citing unprofessional responses from staff and missed appointments. One customer described a disheartening interaction that left them feeling dismissed, ultimately leading to choosing another service provider. It’s clear that customer experience can vary significantly, especially on the phone.

On a brighter note, when the techs do arrive, many have praised their professionalism and efficiency. Jesse Easton, one technician, received commendations for his honest assessment and quick work, which many appreciated in a market where upselling seems common. They’ve successfully tackled urgent repairs, with some customers reporting timely responses to emergency situations, even during holiday periods.

Pricing seems to be fair for the work done, although some have felt that service could be improved in terms of communication. Whether you need spring repairs, opener installations, or panel replacements, it may be worth weighing both their timely service and the mixed customer service experiences before deciding to proceed with them for your garage door needs.

Frequently Asked Questions

What garage door services does Overhead Door Company of Wasatch offer?
They handle spring repairs, opener installations, panel replacements, and emergency repairs. Check their website at wasatchoverheaddoor.com or call ahead to confirm availability for your specific repair need.
How quickly can they come out for a repair in Salt Lake City?
Several customers have reported timely responses to emergency calls, even during holiday periods. Standard hours are Monday–Friday, 8 AM–5 PM. For urgent situations, contact them directly to confirm current response times.
What's the experience like working with Overhead Door Company of Wasatch?
Technicians like Jesse Easton have been praised for professionalism and quick, honest work. However, some customers have reported mixed experiences with phone communication and scheduling, so it's worth calling ahead to set clear expectations.
Are they open on weekends or available for emergency calls?
They're closed Saturday and Sunday, with regular hours ending at 5 PM on weekdays. Call them directly at their Salt Lake City location to ask about emergency availability outside standard hours.
How is their pricing compared to other garage door repair shops?
Customers have described pricing as fair for the work completed. Request an estimate upfront to compare with other local providers.

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