Overhead Door Company of Wasatch

About Overhead Door Company of Wasatch

If you’re in Salt Lake City and facing garage door issues, consider Overhead Door Company of Wasatch. They’ve shown some inconsistency in their customer service, with several reviews citing unprofessional responses from staff and missed appointments. One customer described a disheartening interaction that left them feeling dismissed, ultimately leading to choosing another service provider. It’s clear that customer experience can vary significantly, especially on the phone.

On a brighter note, when the techs do arrive, many have praised their professionalism and efficiency. Jesse Easton, one technician, received commendations for his honest assessment and quick work, which many appreciated in a market where upselling seems common. They’ve successfully tackled urgent repairs, with some customers reporting timely responses to emergency situations, even during holiday periods.

Pricing seems to be fair for the work done, although some have felt that service could be improved in terms of communication. Whether you need spring repairs, opener installations, or panel replacements, it may be worth weighing both their timely service and the mixed customer service experiences before deciding to proceed with them for your garage door needs.