Overhead Door Company of Tyler

About Overhead Door Company of Tyler

In Tyler, Overhead Door Company has garnered a mix of reviews that highlight their skilled technicians and quality service. Customers like Jeremy, Scott, and Sterling have received praise for their promptness and expertise, particularly when it came to repairing a gate that had fallen off its hinges. The modifications made to strengthen the hinges, addressing a previous company’s oversight, speak to their commitment to quality workmanship and customer satisfaction.

However, not all experiences have been positive. Several customers expressed frustration over communication issues, with instances of unreturned calls for quotes and missed appointments, leaving some feeling like their time was undervalued. This inconsistency in customer service indicates that while they can provide excellent repairs, there is room for improvement in reliability and follow-up.

When it comes to services offered, Overhead Door Company provides a range of options including spring repair, opener installation, and panel replacements. Their technicians are known for fast service and quality workmanship, often completing repairs on the spot. They operate 24/7, which is a significant advantage for those in need of emergency assistance, but prospective customers may want to consider their responsiveness before scheduling an appointment.