Veteran Garage Door Repair

Veteran Garage Door Repair

3222 Burke Rd Suite 211G, Pasadena, TX 77504, USA

★ 3.8 / 5 41 reviews
residentialroller-replacementsafety-inspectionspring-replacementtorsion-springwarranty-offered

Hours

friday7:00 AM – 9:00 PM
monday7:00 AM – 9:00 PM
saturday7:00 AM – 9:00 PM
sunday8:00 AM – 8:00 PM
thursday7:00 AM – 9:00 PM
tuesday7:00 AM – 9:00 PM
wednesday7:00 AM – 9:00 PM

Location

What People Are Saying

They're response after my call was quick
Veteran Garage Door is fabulous to deal with
I'm beyond impressed! Antoine's exceptional expertise and precision blew me away!

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About Veteran Garage Door Repair

I had a mixed experience with the garage door service in Pasadena. The technician arrived promptly and was professional in explaining the repairs needed. After my spring broke, they installed dual springs and replaced the rollers and bearings. The quote was reasonable, but I was caught off guard with an unexpected charge during a follow-up visit, which left me a bit frustrated.

On a positive note, Antoine, the technician who worked on my door, was exceptional. He communicated clearly about the problem and solution, and I was impressed by his efficiency. The team was friendly and accommodating with my requests, providing various options that fit my budget, which I appreciated. They performed a thorough inspection and took time to explain warranty options as well.

However, the initial phone interaction was disappointing. The receptionist’s rude tone was off-putting, which made my first impression less than ideal. Regardless, the quality of the repair work made up for some of these communication hiccups, and I would consider using their services again for future repairs.

Frequently Asked Questions

What garage door services does Veteran Garage Door Repair in Pasadena offer?
They handle spring replacement (including dual springs), roller and bearing replacement, and general garage door repairs. They also perform thorough inspections and explain warranty options for the work they do.
How quickly can they respond to a repair call?
Veteran Garage Door Repair has a reputation for quick response times after you call. Customers have noted that technicians arrive promptly to assess and explain what needs to be fixed.
What are your hours in Pasadena?
They're open Monday–Saturday from 7:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, so they can handle repairs throughout the week and weekend.
Do they provide free estimates or quotes?
Veteran Garage Door Repair provides quotes and will discuss various repair options that fit your budget. Be sure to ask about any potential additional charges during follow-up visits.
Is there a warranty on repairs and parts?
Yes, they take time to explain warranty options for the work and parts they install. Ask about coverage details when you get your quote.

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