Wayne Dalton Sales Center of Dallas

About Wayne Dalton Sales Center of Dallas

If you’re considering Wayne Dalton Sales Center in Irving, be cautious. Recent reviews highlight significant issues with customer service, particularly after payment. Many customers report feeling ignored and receiving rude treatment once they paid the high emergency fees. A common thread is a frustrating lack of follow-up, with technicians recommending costly replacements without much explanation or support.

Pricing seems to be a major concern here as well. Several clients felt the quotes were steep, like one customer who was quoted $700 for a single panel, suggesting they could buy an entire door for that amount. This has led to accusations of the company prioritizing profit over customer care, with some former customers expressing they’d never return after their experiences.

While they may offer a range of services like panel replacements and opener installations, the negative feedback regarding service quality and pricing transparency raises serious red flags. If you find yourself needing urgent assistance, be aware of the potential for added fees and a lack of responsiveness. It might be wise to explore other options in the area before making a decision.