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OGD Overhead Garage Door

OGD Overhead Garage Door

5400 Homberg Dr Suite 37, Knoxville, TN 37919, USA

★ 2.6 / 5 287 reviews
24-7-emergencyopener-repairresidentialspring-replacement

Hours

fridayOpen 24 hours
mondayOpen 24 hours
saturdayOpen 24 hours
sundayOpen 24 hours
thursdayOpen 24 hours
tuesdayOpen 24 hours
wednesdayOpen 24 hours

Contact & Details

(865) 910-8873
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Location

What People Are Saying

I called this morning to set up service call
My Over Head Garage door was purchased from Tindell on Sevier Ave

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About OGD Overhead Garage Door

Dealing with OGD Overhead Garage Door in Knoxville comes with mixed experiences. Some customers appreciate the prompt service, with technicians like Chris providing fast, friendly help. One homeowner praised Chris for quickly diagnosing an issue with their door and having it fixed within half an hour at a reasonable total of $265, even arriving after hours to assist. This responsiveness can be crucial, especially during cold weather.

However, numerous negative reviews indicate significant concerns regarding honesty and professionalism. One customer expressed frustration after being misinformed about warranty coverage and subsequently faced a hefty $715 charge for repairs that should have been covered. Others shared similar complaints about receiving used or incorrect parts and having difficulty obtaining refunds or proper service follow-ups. These experiences suggest that transparency is a recurring issue with the company.

Ultimately, while OGD may offer quick fixes for some, potential customers should be cautious and thoroughly understand their service terms before committing. The availability of emergency services is a plus, but consider the varied customer reviews and possible additional costs that could arise from less-than-ideal situations.

Frequently Asked Questions

Is OGD Overhead Garage Door open for emergency repairs?
Yes, OGD Overhead Garage Door in Knoxville is open 24 hours a day, 7 days a week, so they can handle emergency garage door repairs anytime you need them.
How fast can OGD get a technician to my home?
Response times vary, but some customers report same-day service. Before scheduling, ask about current wait times and confirm the appointment window.
What should I know about pricing and warranties before booking?
Customers recommend clearly asking about warranty coverage on parts and labor before work begins. Some have reported unexpected charges and disputes over warranty terms, so get details in writing.
Does OGD Overhead Garage Door handle spring replacement and opener repairs?
Yes, OGD services garage door repairs including spring and opener issues. Confirm what specific brands and parts they have in stock when you call.
Can I service my existing garage door at OGD, or do they only do new installations?
OGD handles both repair and installation work. Mention where your door was originally purchased (some customers note theirs came from Tindell on Sevier Ave) and they can advise on service options.

Parts & Upgrades

Common fixes and smart upgrades. As an Amazon Associate, we earn from qualifying purchases.

Smart Garage Opener Open and close from your phone, get alerts if left open. Shop on Amazon → Remote Control Universal replacement remotes for most major brands. Shop on Amazon → Bottom Weather Seal Stop drafts, water, and pests under the door. Shop on Amazon → Door Lubricant Quiet a noisy door and extend the life of the parts. Shop on Amazon → Nylon Rollers Smoother, quieter travel than worn steel rollers. Shop on Amazon → Keypad Entry Keyless entry for the family and trusted visitors. Shop on Amazon →

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