OGD Overhead Garage Door
5400 Homberg Dr Suite 37, Knoxville, TN 37919, USA
Hours
| friday | Open 24 hours |
| monday | Open 24 hours |
| saturday | Open 24 hours |
| sunday | Open 24 hours |
| thursday | Open 24 hours |
| tuesday | Open 24 hours |
| wednesday | Open 24 hours |
Location
What People Are Saying
About OGD Overhead Garage Door
Dealing with OGD Overhead Garage Door in Knoxville comes with mixed experiences. Some customers appreciate the prompt service, with technicians like Chris providing fast, friendly help. One homeowner praised Chris for quickly diagnosing an issue with their door and having it fixed within half an hour at a reasonable total of $265, even arriving after hours to assist. This responsiveness can be crucial, especially during cold weather.
However, numerous negative reviews indicate significant concerns regarding honesty and professionalism. One customer expressed frustration after being misinformed about warranty coverage and subsequently faced a hefty $715 charge for repairs that should have been covered. Others shared similar complaints about receiving used or incorrect parts and having difficulty obtaining refunds or proper service follow-ups. These experiences suggest that transparency is a recurring issue with the company.
Ultimately, while OGD may offer quick fixes for some, potential customers should be cautious and thoroughly understand their service terms before committing. The availability of emergency services is a plus, but consider the varied customer reviews and possible additional costs that could arise from less-than-ideal situations.
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