Black Hills Overhead Doors

About Black Hills Overhead Doors

After my garage door broke unexpectedly, I was relieved to find Black Hills Overhead Doors could schedule a next-day appointment just before the holidays. Kurt arrived promptly and was incredibly professional, quickly addressing the broken spring issue with efficiency. I appreciated his attention to detail; he left no mess behind, making the whole process smooth and hassle-free.

While I was impressed with the fast service and knowledgeable technicians, I did find the pricing to be a bit steep. An unexpected bill of nearly $800 for a spring replacement caught me off guard, especially since I anticipated a fee closer to $300. They should definitely provide clearer information about costs upfront so customers can be better prepared for the final total.

Overall, my experience with Black Hills Overhead Doors was largely positive thanks to their effective service and courteous staff. However, it’s a mixed bag; while I’d recommend them for their quick response and quality work, just be prepared for potential surprises in your invoice. I’m hopeful they’ll enhance their communication about pricing in the future.