OGD Overhead Garage Door

Q: "Is OGD Overhead Garage Door available for emergency repairs?"

"Yes, OGD Overhead Garage Door in Columbia is open 24/7, seven days a week, so they can handle emergency garage door issues at any time of day or night."

Q: "How much does a torsion spring replacement cost at OGD?"

"Pricing varies, but customers have reported quotes around $489 for torsion spring replacement. It's best to call for a free inspection and estimate to confirm pricing for your specific door."

Q: "Does OGD Overhead Garage Door do new door installations?"

"Yes, OGD offers new garage door installations, though some customers have reported delays and quality concerns. Be sure to discuss timelines and workmanship expectations before booking."

Q: "Is OGD Overhead Garage Door a veteran-owned business?"

"Yes, OGD is a veteran-owned company, which is important to many customers looking to support local military-connected businesses."

Q: "What should I expect from customer service at OGD?"

"Some customers have reported delays in communication and had to follow up multiple times for service updates. It's a good idea to confirm timelines and expectations upfront when you schedule your appointment."

2700 Middleburg Dr Ste 208-B, Columbia, SC 29204, USA

★ 1.4 / 5 325 reviews

24-7-emergencynew-door-installationopener-repairresidentialtorsion-spring

Hours

friday	Open 24 hours
monday	Open 24 hours
saturday	Open 24 hours
sunday	Open 24 hours
thursday	Open 24 hours
tuesday	Open 24 hours
wednesday	Open 24 hours

Contact & Details

(803) 879-5100

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What People Are Saying

This company website stated that it was Veterans owned company

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About OGD Overhead Garage Door

In Columbia, SC, OGD Overhead Garage Door has garnered mixed feedback from homeowners. While their quick response time and 24/7 availability are commendable, several customers have raised concerns over pricing. One homeowner noted a torsion spring replacement quote of $489 felt exorbitant, despite a competent technician providing a thorough inspection and service. The offer of a $50 coupon was appreciated, but the overall cost left many feeling they could have managed the repair themselves for a fraction of the price.

Installation experiences have also been problematic, with reports of delayed deliveries and poor workmanship. Some clients recounted horror stories of incorrectly installed garage doors that required multiple visits for repairs, only to result in further misalignment and dissatisfaction. The lack of timely communication from customer service added to the frustration, with one customer stating they had to follow up several times just to get updates on their issues.

Additionally, there are troubling reports regarding the driving behavior of an employee, which raises concerns about the company’s professionalism. While some customers want to support a veteran-owned business, the numerous negative experiences may dissuade potential customers from choosing OGD for their garage door needs. For those who prioritize prompt service and are willing to overlook potential pitfalls, they may find OGD’s technicians skilled, but others might prefer to seek alternatives for reliability and fair pricing.

Frequently Asked Questions

Is OGD Overhead Garage Door available for emergency repairs?

Yes, OGD Overhead Garage Door in Columbia is open 24/7, seven days a week, so they can handle emergency garage door issues at any time of day or night.

How much does a torsion spring replacement cost at OGD?

Pricing varies, but customers have reported quotes around $489 for torsion spring replacement. It's best to call for a free inspection and estimate to confirm pricing for your specific door.

Does OGD Overhead Garage Door do new door installations?

Yes, OGD offers new garage door installations, though some customers have reported delays and quality concerns. Be sure to discuss timelines and workmanship expectations before booking.

Is OGD Overhead Garage Door a veteran-owned business?

Yes, OGD is a veteran-owned company, which is important to many customers looking to support local military-connected businesses.

What should I expect from customer service at OGD?

Some customers have reported delays in communication and had to follow up multiple times for service updates. It's a good idea to confirm timelines and expectations upfront when you schedule your appointment.