OGD Overhead Garage Door

About OGD Overhead Garage Door

In Columbia, SC, OGD Overhead Garage Door has garnered mixed feedback from homeowners. While their quick response time and 24/7 availability are commendable, several customers have raised concerns over pricing. One homeowner noted a torsion spring replacement quote of $489 felt exorbitant, despite a competent technician providing a thorough inspection and service. The offer of a $50 coupon was appreciated, but the overall cost left many feeling they could have managed the repair themselves for a fraction of the price.

Installation experiences have also been problematic, with reports of delayed deliveries and poor workmanship. Some clients recounted horror stories of incorrectly installed garage doors that required multiple visits for repairs, only to result in further misalignment and dissatisfaction. The lack of timely communication from customer service added to the frustration, with one customer stating they had to follow up several times just to get updates on their issues.

Additionally, there are troubling reports regarding the driving behavior of an employee, which raises concerns about the company’s professionalism. While some customers want to support a veteran-owned business, the numerous negative experiences may dissuade potential customers from choosing OGD for their garage door needs. For those who prioritize prompt service and are willing to overlook potential pitfalls, they may find OGD’s technicians skilled, but others might prefer to seek alternatives for reliability and fair pricing.