Action Door Akron a division of DuraServ

About Action Door Akron a division of DuraServ

Dealing with Action Door in Stow has provided mixed experiences. While some customers have praised their installation work, like the beautiful new door that transformed a home, others have expressed frustration with their service and communication. One homeowner waited four days for a scheduled spring repair only to be left in the cold without any follow-up, which resulted in significant inconvenience. It’s clear that punctuality and customer communication could use improvement.

Many reviews highlight the company’s steep pricing as a major concern. For instance, a quick repair that should have been reasonable ended up costing over $400, leading some customers to question the value they received. The shift from a family-owned business to a larger commercial entity appears to have affected their pricing and customer service approach, which some longtime clients found disappointing.

However, when the job gets done, the quality of work seems to shine through. Customers report satisfaction with the craftsmanship, particularly during door installations, with some employees receiving high praise for their diligence. If you need a garage door spring repair or panel replacement, it’s essential to consider both the costs and potential wait times before deciding.