Obar Door & Gate Co., Inc.

About Obar Door & Gate Co., Inc.

Communication seems to be a significant challenge with Obar Door & Gate Co. in Cleveland. Several customers have reported difficulties getting timely responses, with one homeowner sharing their frustration over needing to follow up multiple times for an estimate, feeling ignored despite numerous attempts. While some customers experienced delays, it’s worth noting that the support staff, including the tech Anthony, were praised for their on-site expertise when they did arrive.

Despite these issues, many reviews highlight the competence of the technicians, especially during urgent situations. One customer was pleased with a next-day response for emergency repairs, where parts were readily available. In fact, large installations like complete gate systems were met with enthusiasm, showcasing the technicians’ dedication even in harsh weather conditions.

Pricing at Obar has received mixed reviews; one customer felt it was a bit high for simple adjustments, whereas others valued the quality of work done. As a 24/7 service provider, they offer a range of solutions, from spring repairs to full system installations, which indicates their commitment to keeping garages and gates operational, although timely follow-ups need improvement.