Cincinnati Door & Window

Cincinnati Door & Window

11 Techview Dr, Cincinnati, OH 45215, USA

★ 4.2 / 5 1499 reviews
locally-ownedopener-repairresidentialspring-replacement

Hours

friday8:00 AM – 4:30 PM
monday8:00 AM – 4:30 PM
saturday9:00 AM – 12:00 PM
sundayClosed
thursday8:00 AM – 4:30 PM
tuesday8:00 AM – 4:30 PM
wednesday8:00 AM – 4:30 PM

Location

What People Are Saying

When we (eventually) got to installation, everything went really well
Technicians here are amazing!! However, I was only given a ten minutes heads up when the tech was on his way
I called on a Saturday around 9am for a broken spring

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About Cincinnati Door & Window

I recently had my garage door serviced by Cincinnati Door & Window and it turned out to be a solid choice. Justin, the installer who came out, was not only friendly but also efficient, completing the repair just a couple hours after he arrived. He took the time to explain the process and answered all my questions, which was reassuring. I appreciated the fair pricing and transparency upfront, making it feel like I was truly getting my money’s worth.

While my initial experience included delays in scheduling, the technicians ultimately delivered quality work. When the first tech couldn’t complete the installation due to a miscommunication on clearance, I was frustrated. Despite that hiccup, the second technician arrived, assessed the situation accurately, and did a fantastic job. I left feeling satisfied with the repairs, but I would have preferred a more seamless start to finish process.

One downside I encountered was the short notification time when the technician was on his way. A longer heads-up would have greatly helped with my scheduling, especially as I juggle multiple properties. Although the techs demonstrated great skill and professionalism, I believe improved communication could elevate the entire customer experience. Overall, I would recommend Cincinnati Door & Window for their technical expertise and commitment to getting the job done right.

Frequently Asked Questions

Does Cincinnati Door & Window handle emergency garage door repairs?
Cincinnati Door & Window is open Monday through Friday 8:00 AM–4:30 PM, and Saturday 9:00 AM–12:00 PM. If you need service outside these hours, we'd recommend calling their main line to discuss your situation—they may be able to help or refer you to an emergency option.
Can they repair a broken garage door spring?
Yes. Customers have called Cincinnati Door & Window for broken springs, and their technicians are skilled at diagnosing and fixing spring issues. Response times can vary, so call ahead to ask about availability for your specific repair.
How quickly will a technician arrive?
Cincinnati Door & Window aims to send technicians promptly, though customers note that you'll typically get a short heads-up (around 10 minutes) when they're on the way. If you need a longer notification window, mention that when you call to schedule.
What can I expect from Cincinnati Door & Window's installation and repair work?
Technicians are known for being friendly, efficient, and thorough—they'll explain the work and answer your questions. Quality is a strength, though scheduling coordination could be smoother. Pricing is described as fair and transparent.
Do they offer free estimates?
The listing doesn't specify whether Cincinnati Door & Window offers free estimates. Call them at their Cincinnati location or visit their website at cincinnatidoor.com to ask about estimates on your repair or installation.

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