Action Door Cleveland Ohio a division of DuraServ

About Action Door Cleveland Ohio a division of DuraServ

I recently had Action Door assist with my garage door opener replacement, and I couldn’t be happier with the service. Ben and Albert were professional and knowledgeable, ensuring every step was clearly explained. They made the entire process smooth, leaving my garage clean and the door functioning perfectly. Their friendliness made the experience enjoyable, and I wouldn’t hesitate to recommend them to others.

However, my earlier booking experience was frustrating. After rescheduling an appointment, the representative claimed I had canceled, leading to a long and combative conversation. Despite my previous positive experiences, this encounter left me feeling disheartened by their customer service. It’s disappointing when an otherwise reliable company falls short in communication.

On a positive note, my neighbor had a fantastic experience with Al L., who arrived promptly for a service call. He quickly identified and fixed a minor issue without upselling unnecessary repairs, proving the value of their technicians. While my recent phone interaction wasn’t ideal, the skilled technicians at Action Door provide quality service at an affordable price, making them a solid choice for garage door needs in Brooklyn Heights.