Alliance Door & Hardware Inc

About Alliance Door & Hardware Inc

In Rochester, Alliance Door & Hardware Inc is praised for their quick response times and knowledgeable technicians. Many customers like Shane and Brandon have noted how efficiently they fix issues, such as stuck doors and cable problems, often at reasonable prices compared to competitors. Their ability to provide fast service during emergencies has made them a go-to choice for those needing immediate garage door repairs.

However, there are mixed experiences, particularly regarding communication with apartment management. Some customers expressed frustration when their cars were stuck due to maintenance issues without prior notification, leading to missed commitments. This highlights a potential area for improvement in service delivery and communication, especially for residents relying on prompt updates.

On the positive side, clients have appreciated the willingness of Alliance Door to help with more complex issues, such as temporarily clamping broken springs for commercial doors until replacements arrive. While some customers encountered issues with installation professionalism, many others still recommend Alliance Door for their repair needs, emphasizing both their support and expertise in garage door solutions.