Cervantes Garage Door Services

About Cervantes Garage Door Services

In Las Vegas, Cervantes Garage Door Services has built a reputation for fast and friendly service, particularly when it comes to spring replacements. Many customers appreciate the lifetime warranty options, even if it means spending a bit more, as it adds peace of mind knowing their garage door will perform reliably. They offer a range of services, including opener installations and energy-efficient door replacements, which can help homeowners keep their garages cooler, especially in two-story homes.

While there are several positive experiences, some reviews point to issues with communication and follow-up service. One customer was frustrated after paying $750 for repairs only to have the door malfunction the next day, only to be told that an additional charge was required for a technician to return. This inconsistency in service left them feeling dissatisfied, despite having used the company in the past without issue.

On the positive side, many have praised the professionalism and transparency of their pricing. Technicians like Moises are noted for their knowledge and efficiency, often completing installations within an hour. However, it’s worth noting that scheduling and response times can sometimes fall short, as illustrated by a customer waiting for a late technician without proper notification. Overall, Cervantes Garage Door Services has its strengths but could improve on customer service consistency.