Windsor Door Sales and Security, Inc.

About Windsor Door Sales and Security, Inc.

When my garage door torsion spring broke, I reached out to this company in Albuquerque. Their immediate response was impressive, and they managed to schedule a same-day service. Ray arrived promptly, worked quickly, and answered all my questions. The entire process was transparent, and the cost matched what I was initially quoted. This efficiency left me very satisfied with their professionalism and dedication to customer service.

However, not all experiences seem to mirror mine. A reviewer detailed significant issues with a security screen installation that not only was improperly done but also left them feeling frustrated due to a lack of communication from the owners. After paying a deposit and facing delays in addressing the problem, they felt they had no recourse, highlighting a concerning side of the service that potential customers should consider.

On a brighter note, several customers praised the team’s expertise in garage door repairs, including quick adjustments and replacements. Another homeowner shared their appreciation for the new doors installed at their home, praising the installer’s knowledge and willingness to help with programming vehicle remotes. With services like spring repair and opener installations, Windsor Door Sales and Security aims to satisfy a range of garage door needs in Albuquerque, though their commitment to service quality may vary.