Door Systems | ASSA ABLOY

About Door Systems | ASSA ABLOY

I recently had a frustrating experience trying to get my garage door serviced. After some initial delays and missed appointments, I had to wait weeks for a technician to arrive. When I finally connected with someone at the company, the response was lackluster and unhelpful. Unfortunately, my service experience fell short of expectations, leaving me feeling disregarded as a customer.

On a positive note, I’ve heard from others that their technician’s professionalism can be commendable. Some customers praised the team for their thorough knowledge when working on garage door operators and motors. This mixed feedback suggests that while some homeowners might find reliable service, my own experience left me feeling quite disappointed.

Despite its ups and downs, availability during business hours in Raleigh allows for some flexibility, though they lack emergency service on weekends. I hope improvements are made, as I’d love to see a company with potential live up to its promise. As of now, I’d advise caution based on my personal experience and the reviews from others.