Custom Door & Gate

Q: "What services does Custom Door \u0026 Gate offer in Raleigh?"

"They handle garage door installations, repairs, spring replacements, and opener installations. They've also worked on Home Depot purchases and can remove old hardware as part of the job."

Q: "How quickly can Custom Door \u0026 Gate get to my home?"

"Customers have noted the team works quickly and efficiently on repairs. Call ahead at their Raleigh location to discuss your specific situation and get a timeframe for service."

Q: "Are Custom Door \u0026 Gate available for emergency repairs?"

"Yes, they offer emergency availability for garage door issues. Contact them directly to confirm current emergency hours and any associated fees."

Q: "Do they offer free estimates before starting work?"

"Custom Door \u0026 Gate can assess your garage door needs, but it's worth asking about their estimate process upfront to avoid surprises—especially for larger jobs like new door installations."

Q: "What are Custom Door \u0026 Gate's regular business hours?"

"They're open Monday through Friday, 8:00 AM to 4:30 PM, and closed on weekends. You can reach them at 830 S New Hope Rd, Raleigh, NC 27610."

830 S New Hope Rd, Raleigh, NC 27610, USA

★ 3.6 / 5 78 reviews

new-door-installationopener-installationopener-repairresidentialsame-day-servicespring-replacement

Hours

friday	8:00 AM – 4:30 PM
monday	8:00 AM – 4:30 PM
saturday	Closed
sunday	Closed
thursday	8:00 AM – 4:30 PM
tuesday	8:00 AM – 4:30 PM
wednesday	8:00 AM – 4:30 PM

Contact & Details

(919) 876-4555

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What People Are Saying

LOVE my new garage door! I purchased this door through the Home Depot and it was installed by Custom Door & Gate

Had an issue with my garage door and got in touch with Custom Door

Alfonzo and Michael were fantastic. They were able to fix multiple doors and did so quickly and efficiently. Doors are now opening and closing smoothly

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About Custom Door & Gate

In Raleigh, Custom Door & Gate has a solid reputation for quality garage door installations and repairs. Customers rave about the responsiveness, as seen with one homeowner who praised the team’s efficient installation of a new door purchased through Home Depot, complete with the removal of the old hardware. Alfonzo and Michael also received high marks for their quick and effective repairs on multiple doors, ensuring a smooth operation thereafter.

However, not all experiences have been positive. One customer felt misled after spending over $12,000 on a new door that turned out to be unnecessary. While they did receive a replacement opener at no extra cost, the initial assessment and subsequent billing process left them frustrated. Additionally, some reviews highlighted the need for better training among the customer service representatives, with one caller reporting a curt interaction when seeking help for a malfunctioning system.

Despite these mixed reviews, Custom Door & Gate remains a choice for Raleigh residents needing garage door services, from spring repairs to opener installations. With reasonable pricing and emergency availability, their skilled technicians are ready to address your garage door needs—just be prepared for potential hiccups in customer communication.

Frequently Asked Questions

What services does Custom Door & Gate offer in Raleigh?

They handle garage door installations, repairs, spring replacements, and opener installations. They've also worked on Home Depot purchases and can remove old hardware as part of the job.

How quickly can Custom Door & Gate get to my home?

Customers have noted the team works quickly and efficiently on repairs. Call ahead at their Raleigh location to discuss your specific situation and get a timeframe for service.

Are Custom Door & Gate available for emergency repairs?

Yes, they offer emergency availability for garage door issues. Contact them directly to confirm current emergency hours and any associated fees.

Do they offer free estimates before starting work?

Custom Door & Gate can assess your garage door needs, but it's worth asking about their estimate process upfront to avoid surprises—especially for larger jobs like new door installations.

What are Custom Door & Gate's regular business hours?

They're open Monday through Friday, 8:00 AM to 4:30 PM, and closed on weekends. You can reach them at 830 S New Hope Rd, Raleigh, NC 27610.