Custom Door & Gate

About Custom Door & Gate

I had the pleasure of working with Custom Door & Gate in Fayetteville for my garage door repairs. Their technicians, Steven and Yoshi, impressed me with their professionalism and knowledge. They were not only prompt but also took the time to educate me about my garage door’s issues, all while bringing along some donuts, which was a nice touch. Their transparency in pricing and commitment to quality work gave me confidence in their services.

However, I’ve heard mixed experiences from others. Some customers faced significant delays, feeling frustrated with the lack of communication and follow-up on repair timelines. A few mentioned poorly handled gate repairs, including unfinished jobs and confusing quotes that seemed untrustworthy. It’s disappointing to see that while some customers rave about the staff, others had issues with accountability and timely service.

Overall, Custom Door & Gate offers a solid option for garage door and gate repairs in Fayetteville, especially for those with less complex needs. They are dedicated to providing quality service when they can, but it seems that factors like staffing and communication may occasionally hinder their performance. If you decide to reach out, just be prepared for the possibility of a lengthy waiting period before work is completed.