Overhead Door Company of the High Country

About Overhead Door Company of the High Country

If you find yourself in a bind with a garage door issue, Overhead Door Company of the High Country is a reliable choice in Asheville. A recent customer praised the technician, Daniel, for going the extra mile, arriving promptly on Thanksgiving to fix a broken spring that was essential for their wheelchair-bound mother’s access. His professionalism and commitment to customer service shine through, making emergency fixes feel manageable even during a holiday rush.

I had the pleasure of working with Josh when my garage door spring snapped unexpectedly. They fit me into their schedule the very next day, and I appreciated the transparency with their pricing—no hidden fees for payment methods. Josh arrived on time, communicated well, and completed the job efficiently, though I did feel the $454.75 price was a bit high. Still, I left satisfied with the prompt service.

However, not every experience has been perfect. One reviewer noted frustrations with follow-up service after receiving a new door and encountering noise issues. It’s a reminder to keep communication open, as that can seem to falter once the installation is completed. Overall, Overhead Door Company stands out for its responsive service, especially during emergencies, along with a team that genuinely cares about their customers’ needs.