Overhead Door Company of Jackson

About Overhead Door Company of Jackson

Residents of Ridgeland have mixed feelings about Overhead Door Company of Jackson. Many appreciate the professionalism and commitment of the staff, particularly when navigating complex installations. A customer highlighted how Shelley provided valuable advice that helped save both time and money, even though scheduling delays can sometimes extend wait times for service. This company is recognized for their reasonable pricing and warranty options, making them a favored choice for installations.

On the other hand, several reviews detail frustrating experiences with communication and service follow-ups. One long-standing customer expressed disappointment after requesting a spring replacement, only to be left without a timely callback, prompting them to seek help elsewhere. This lack of responsiveness raises red flags for potential clients needing urgent repairs, especially if they live outside the immediate area.

While Overhead Door has undoubtedly provided solid service in the past, recent reviews suggest a need for improvement in customer service and reliable communication. If you require garage door repairs or installations in Ridgeland, be prepared for possible delays and ensure you follow up proactively if you don’t receive timely updates.