OGD Overhead Garage Door

About OGD Overhead Garage Door

I’m grateful for OGD Overhead Garage Door’s quick response time when my garage door broke, and they were pretty accommodating in fitting me into their schedule. After calling them, I had a technician at my home the same day who was courteous, explained the repair process, and left my garage tidy. However, my issues with their service arose later when I had problems with a pulley they replaced just a few months prior, and I had to pay for another service call. It felt frustrating, especially after spending money on previous repairs.

While many reviews highlight the competent techs, there were some serious hiccups with my installation experience. I was disappointed when OGD delivered the wrong garage door—issues that caused ongoing problems like it not closing correctly. It took them 12 weeks to sort out the replacement, and communication was lacking. I was repeatedly caught off guard by schedule changes that wasted my time off work, which added to my frustration.

Despite these setbacks, I must acknowledge their 24/7 availability—the fact that they work around the clock is a significant advantage when emergency repairs crop up. Many customers appreciate the professionalism and knowledge of their technicians like Brandon and Chris, which makes me hopeful they can address ongoing issues efficiently. Just be sure to clarify every detail about your installation to avoid surprises.