Doors & More

About Doors & More

I had mixed experiences with this garage door company in Springfield. On the positive side, they do offer a range of services including window installations, which I found to be relatively timely and fairly priced. Clayton and his crew did a great job with my windows, finishing on schedule and sticking to the quote we agreed upon. Unfortunately, that was where the positivity ended.

From what I’ve gathered, customer service seems to be a significant issue, with several reviews reflecting frustration over responsiveness. One reviewer mentioned a six-month wait for parts with no follow-up, which is disheartening to hear. Another spoke about being misled when seeking a quote for multiple home projects, only to be told they weren’t interested in most of the work. Those instances raise serious red flags for anyone considering their services.

Safety and reliability are major concerns too. One customer reported hazardous debris left on a roof that led to injury, and multiple reviewers complained about difficulty in getting timely callbacks. While the pricing may seem attractive, the risk of poor customer service and unresolved issues might make you rethink your decision before hiring them for garage door repair or other services in Springfield.