Builders Overhead Door Service, Inc

About Builders Overhead Door Service, Inc

I had a mostly positive experience with Builders Overhead Door Service, although there were some bumps along the way. They installed my garage doors about four years ago, and when I encountered an issue with the spring bracket, their response was impressive. I called them the next morning, and they sent someone out within hours for a reasonable service charge. The technician was polite and efficient, leaving my doors gliding smoothly, although the potent lubrication he used was a bit overwhelming for a while.

However, not every interaction seems to have gone as smoothly for others. One customer reported a frustrating experience during their installation, citing unprofessional behavior from the technician and poor attention to detail, which is concerning given the high expectations of their service. Another homeowner expressed disappointment in how quickly their new garage door broke and noted inadequate customer service when rescheduling repairs.

On a brighter note, many have praised Builders for their quick response times and competitive pricing. They provided new doors and an opener within 24 hours and took care of minor issues without hesitation. Overall, while my experience was largely positive, the varying reviews suggest that reliability and professionalism from their staff may need some attention.