Horizon Garage Doors - Installation, Repair & Openers Services in Columbia, MD

About Horizon Garage Doors - Installation, Repair & Openers Services in Columbia, MD

If you’re in Columbia and facing garage door troubles, Horizon Garage Doors might be worth considering. Their technicians are known for being prompt and informative, providing options that make homeowners feel at ease with their repairs. One customer praised a technician for efficiently replacing springs and demonstrating respect throughout the process. However, some reviews caution against the high estimates they received, with one homeowner feeling pressured into costly replacements and feeling it was a bit of a sales push.

While many have found the service excellent and the staff polite, there’s been mention of unexpected fees, such as a 5% credit card charge. Pricing wasn’t always transparent for everyone; some customers reported significant jumps in quotes and questioned the necessity of extensive replacements. It seems like while some walked away satisfied, others wished they had explored other options before committing to repairs.

Horizon is available for emergency calls and offers services including spring repairs, opener installations, and panel replacements. With hours extending daily until 10 PM, they’re convenient for those needing late-day assistance. Just be prepared for potential upselling and high quotes after the initial assessment, as experiences with pricing seem to vary widely among customers.