Overhead Door Company of New Orleans, a Division of DuraServ

About Overhead Door Company of New Orleans, a Division of DuraServ

If you’re in Elmwood and need garage door services, Overhead Door Company has some strong supporters. Many customers praise their friendly staff and quick turnaround times, noting how the technicians are both knowledgeable and professional. Jessie Volpi stands out as a particularly delightful representative, making the process enjoyable for both commercial and residential needs. Clients appreciate the promptness in providing estimates and site visits, which adds to the overall positive experience.

However, not all experiences are rosy. One customer faced repeated issues with a residential opener installed just a few years ago. The technician’s visit, although timely, ended up being less helpful than hoped, leading to confusion and an expensive service charge for what felt like basic troubleshooting. This has raised concerns about their expertise with residential garage doors, suggesting that while they excel in commercial work, residential clients may find them lacking.

Overall, Overhead Door Company of New Orleans is a solid choice for businesses needing immediate service, but homeowners should approach with caution. Their transparent pricing and emergency availability are definite strengths, yet ensure you have a backup plan if you’re facing ongoing issues, as some customers experienced delays and difficulties in getting resolutions.