Overhead Door Company of Louisville

Q: "Can Overhead Door Company of Louisville schedule same-day repair?"

"Yes—at least one recent customer got same-day service and praised the quick turnaround. Call ahead at their regular hours (7:30 AM–4:30 PM, Monday–Friday) to check availability for your specific repair."

Q: "What are the hours for Overhead Door Company of Louisville?"

"They're open Monday through Friday, 7:30 AM to 4:30 PM. They're closed on weekends, so plan accordingly if you need a repair outside those hours."

Q: "Do they offer emergency or after-hours garage door repair?"

"Based on their listed hours, emergency after-hours service isn't advertised. Contact them directly during business hours to ask about emergency availability or referrals for weekend repairs."

Q: "What should I know before calling Overhead Door Company of Louisville?"

"Reviews are mixed—some customers praise friendly techs and fast service, while others report poor phone interactions and service inconsistencies. It's worth asking specific questions about their process and getting clear pricing before committing."

1328 W Jefferson St, Louisville, KY 40203, USA

★ 1.8 / 5 31 reviews

residentialsame-day-service

Hours

friday	7:30 AM – 4:30 PM
monday	7:30 AM – 4:30 PM
saturday	Closed
sunday	Closed
thursday	7:30 AM – 4:30 PM
tuesday	7:30 AM – 4:30 PM
wednesday	7:30 AM – 4:30 PM

Contact & Details

(502) 585-1575

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Location

What People Are Saying

I’m super impressed. Gayla was very helpful and was able to schedule same day service. The service tech was very kind got the job done quickly. Great experience!

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About Overhead Door Company of Louisville

In Louisville, customer experiences with this garage door repair service are varied, to say the least. One reviewer noted the rudeness of the phone staff, which reflects a concerning lack of customer service that could turn potential clients away. Additionally, several reviews highlight severe issues with their technicians’ performance and professionalism, including complaints about a distracted worker causing a car accident. This negative feedback has contributed to a low overall rating.

On the flip side, there are also positive remarks, particularly about Gayla, who was praised for her quick scheduling and helpfulness. Some users did find the service techs to be friendly and efficient, able to handle repairs on the same day. However, even among positive experiences, there remains significant concern regarding the consistency of service quality and reliability over time.

Pricing transparency and emergency availability are not clearly addressed in the reviews, but it’s clear that potential customers should approach with caution. It may be worth considering other options in the area before settling on this company for critical repairs on garage doors, especially given the mixed feedback regarding both customer service and technician efficacy.

Frequently Asked Questions

Can Overhead Door Company of Louisville schedule same-day repair?

Yes—at least one recent customer got same-day service and praised the quick turnaround. Call ahead at their regular hours (7:30 AM–4:30 PM, Monday–Friday) to check availability for your specific repair.

What are the hours for Overhead Door Company of Louisville?

They're open Monday through Friday, 7:30 AM to 4:30 PM. They're closed on weekends, so plan accordingly if you need a repair outside those hours.

Do they offer emergency or after-hours garage door repair?

Based on their listed hours, emergency after-hours service isn't advertised. Contact them directly during business hours to ask about emergency availability or referrals for weekend repairs.

What should I know before calling Overhead Door Company of Louisville?

Reviews are mixed—some customers praise friendly techs and fast service, while others report poor phone interactions and service inconsistencies. It's worth asking specific questions about their process and getting clear pricing before committing.