Overhead Door Company of Louisville
1328 W Jefferson St, Louisville, KY 40203, USA
Hours
| friday | 7:30 AM – 4:30 PM |
| monday | 7:30 AM – 4:30 PM |
| saturday | Closed |
| sunday | Closed |
| thursday | 7:30 AM – 4:30 PM |
| tuesday | 7:30 AM – 4:30 PM |
| wednesday | 7:30 AM – 4:30 PM |
Location
What People Are Saying
About Overhead Door Company of Louisville
In Louisville, customer experiences with this garage door repair service are varied, to say the least. One reviewer noted the rudeness of the phone staff, which reflects a concerning lack of customer service that could turn potential clients away. Additionally, several reviews highlight severe issues with their technicians’ performance and professionalism, including complaints about a distracted worker causing a car accident. This negative feedback has contributed to a low overall rating.
On the flip side, there are also positive remarks, particularly about Gayla, who was praised for her quick scheduling and helpfulness. Some users did find the service techs to be friendly and efficient, able to handle repairs on the same day. However, even among positive experiences, there remains significant concern regarding the consistency of service quality and reliability over time.
Pricing transparency and emergency availability are not clearly addressed in the reviews, but it’s clear that potential customers should approach with caution. It may be worth considering other options in the area before settling on this company for critical repairs on garage doors, especially given the mixed feedback regarding both customer service and technician efficacy.
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