Overhead Door Company of Lexington a Division of DuraServ

About Overhead Door Company of Lexington a Division of DuraServ

In Lexington, Overhead Door Company is the go-to for all things garage doors, offering a range of services from installation to maintenance. Many customers rave about their efficient installation process, with one homeowner praising the team’s quick turnaround and problem-solving skills when a color choice went out of stock. Justin, one of their sales reps, is frequently noted for making the process smooth and stress-free, showcasing excellent customer service that leaves a positive impression.

While there are numerous success stories, a few reviewers had issues with installation quality that led to frustrations, particularly regarding warranty claims. One homeowner experienced significant problems with their door bowing after less than a year, expressing disappointment over having to pay additional costs for repairs. However, these instances appear to be exceptions rather than the rule, as many clients highlight the professionalism of the technicians, like Dylan and Tony, who consistently provide precise quotes and timely service.

Overall, Overhead Door of Lexington seems committed to customer satisfaction, as reflected in their ability to communicate effectively about timelines and updates. With a transparent pricing approach and a team ready to tackle emergency repairs, they stand out as a reliable option in the area for anyone seeking garage door repairs or replacements. Whether upgrading an old door or needing routine maintenance, many homeowners feel confident recommending this local service.