Garage Door Doctor
14950 Greyhound Ct Unit 6A, Carmel, IN 46032, USA
Hours
| friday | Open 24 hours |
| monday | Open 24 hours |
| saturday | Open 24 hours |
| sunday | Open 24 hours |
| thursday | Open 24 hours |
| tuesday | Open 24 hours |
| wednesday | Open 24 hours |
Location
What People Are Saying
About Garage Door Doctor
In Carmel, IN, Garage Door Doctor has garnered a mix of reviews that reflect diverse customer experiences. On one hand, many homeowners have praised their technicians, like Tyler and Mack, for being friendly, knowledgeable, and thorough. Customers appreciated the prompt scheduling and clear communication, which made their necessary repairs, including emergency services, less stressful. One customer even highlighted a custom high-rail installation that maximized their garage space, thanks to Jared and Brian’s expertise.
However, not all reviews are as glowing. There are accounts of frustrating interactions with the front office, particularly regarding troubleshooting support. One disappointed homeowner shared their experience of waiting two hours for assistance after their new power unit installation failed. They felt that once the payment was made, customer support diminished, which left them needing to seek help elsewhere to close their garage door in a pinch.
Overall, Garage Door Doctor offers a range of services including spring repairs and opener installations, with 24/7 availability for emergencies. While many customers are satisfied with the hands-on service provided by the technicians, it’s clear that the customer service aspect could benefit from improvements, especially when timely assistance is crucial.
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