Courtesy Door Sales & Service - Raynor Dealer

About Courtesy Door Sales & Service - Raynor Dealer

I recently called on a Thursday when my garage door’s torsion spring broke, and I was impressed by the promptness of Courtesy Door. They arrived the very next morning to handle the repair, completing the work quickly and efficiently. The technician was professional, and I appreciated the thorough testing before they left. Their friendly service and fast response made the experience truly hassle-free.

However, my experience wasn’t all positive. When I had them install a garage door opener, I was unhappy with how they handled the installation. The technician used my 50-foot extension cord to power the opener and failed to mention that an outlet needed to be installed nearby. While my initial quote seemed reasonable, I ended up feeling frustrated over the lack of communication, especially when I sent an email outlining my concerns with no response.

On a brighter note, another homeowner I spoke to had a great experience when their door jammed unexpectedly. They praised the repairman for his professionalism and quick response, noting the reasonable bill they received. It seems like Courtesy Door has some strong points, but prospective clients should be aware of possible inconsistencies in service, especially regarding communication and professionalism.