Precision Garage Door Service

About Precision Garage Door Service

I recently had the pleasure of working with a crew from Fayetteville’s Precision Garage Door Service for some urgent repairs on my garage. After having issues with my garage door tracks and opener, I filled out their online contact form and was quickly contacted by Ava to schedule an appointment. Derek arrived promptly and made quick work of fixing the tracks and replacing my wall panel, all while being friendly and professional. The price was fair, and I was really impressed with how fast and efficient the service was.

Timing was crucial for my garage door installation, and I was thrilled with how rapidly Precision responded to my needs. I was able to book an appointment online for a Sunday and met with Scott King the next day. He assessed my old doors and helped me decide on two new ones. Julia was fantastic in coordinating the scheduling, even managing to move my installation up due to an incoming winter storm. When William Copeland arrived to do the installation, he was not only thorough but also took the time to help me set up the app for my new system.

While my experience overall was excellent, I did encounter some bumps with customer service when reaching out to the office staff. Claudia’s attitude was less than friendly, but thankfully, follow-up with my technician Emilio made things right. In the end, I left with a better functioning garage door and a warranty on my repair, making it a worthwhile investment. I would definitely recommend Precision Garage Door Service for their promptness and quality work.