Proline Garage Doors of Atlanta

About Proline Garage Doors of Atlanta

I had a solid experience with Proline Garage Doors in Alpharetta when I needed to replace my garage door springs. The technician, Steven, was courteous and knowledgeable, ensuring the work was done professionally and on time. He even provided helpful tips on maintaining my door, which added value beyond just the repair. The pricing was fair, and they backed it up with a five-year parts warranty, which gave me peace of mind.

However, I did notice a few hiccups during my interaction. One previous customer mentioned being charged $90 for a cable repair that they felt should have cost significantly less, which raised some concern for me about transparency. While I found their service prompt and the spring replacement efficient, others reported delays in communication regarding refunds that left them frustrated.

Despite the criticisms, my overall experience was positive. They were responsive, accommodating, and worked directly with me through text for any queries, even late at night. If you need garage door services in the area, you can expect efficient service, although I’d recommend discussing any potential costs in detail up front. I’d use them again for any future needs.