Door Gators

About Door Gators

I recently had a frustrating experience with a garage door repair service in West Palm Beach, and it was a rollercoaster. While their initial response was prompt and the technician arrived within a reasonable time, the work left much to be desired. I paid around $1650 for what was supposed to be simple roller replacements and ended up with a poorly assembled door. The technician even stripped out screws and left the door frame bent, not to mention the numerous follow-up calls just to get someone to address the issues.

On the flip side, I’ve heard positive reviews about their quick service for electrical repairs. Some customers, like one who had their sliding door fixed, praised the team for being professional and fair in pricing, even noting how smoothly their door now operates. This contrast in experiences really highlights the inconsistency in service quality.

If you’re considering Door Gators, be cautious. It’s clear there are satisfied customers, but my experience included pushy sales tactics and high bills that weren’t thoroughly explained. I also faced challenges getting follow-up support, especially when attempts were made to send a technician I requested not to return. In this case, it seems like the service can vary significantly based on the technician you get.