The Garage Door Company

The Garage Door Company

8905 Chemstrand Rd, Pensacola, FL 32514, USA

★ 2.6 / 5 47 reviews
24-7-emergencyopener-repairresidentialspring-replacement

Hours

friday6:00 AM – 8:00 PM
monday6:00 AM – 8:00 PM
saturday8:00 AM – 4:00 PM
sundayOpen 24 hours
thursday6:00 AM – 8:00 PM
tuesday6:00 AM – 8:00 PM
wednesday6:00 AM – 8:00 PM

Location

What People Are Saying

I highly recommend, Clint and The Garage Door company
Clint did a great job. 1

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About The Garage Door Company

I had mixed experiences with this garage door company in Pensacola. While Clint’s responsiveness stood out initially, I’ve heard from several customers who faced significant issues after repairs. Some reported that the springs he installed broke soon after, and despite his assurances, he often failed to show up for follow-up fixes, leaving customers frustrated and without a functioning door. It seems there might be a pattern of unprofessionalism that potential clients should be wary of.

On the flip side, there are also customers who appreciated Clint’s timeliness and professionalism during their service calls. One satisfied homeowner highlighted that he was quick to respond, provided a lower quote than competitors, and even offered valuable maintenance tips. These positive reviews suggest that when things go well, the company can offer decent service and fair pricing.

However, the glaring inconsistency in customer experiences raises concerns. While some felt they received good value and timely repairs, others felt abandoned and misled after spending money on faulty installations. Given this disparity, it’s crucial for prospective clients to proceed with caution when considering this company for garage door repairs.

Frequently Asked Questions

What garage door services does The Garage Door Company in Pensacola offer?
The Garage Door Company handles spring replacement, opener repair, and general garage door repairs. Clint is noted for providing maintenance tips and repair quotes, though you may want to confirm the full range of services—including new installations and panel replacements—by visiting their website or calling ahead.
Is The Garage Door Company available on Sundays and evenings?
Yes. They're open 24 hours on Sunday, and weekdays they operate 6 AM–8 PM, with Saturday hours 8 AM–4 PM. This gives you flexibility if you need a repair outside typical business hours.
How quickly do they respond to repair calls?
Customers have noted Clint's responsiveness and timeliness during service calls. However, some have reported follow-up issues and missed appointments. It's wise to confirm expected response time and get clarification on their commitment to return visits when you call.
Is there a warranty on repairs?
The listing doesn't specify warranty details. Contact The Garage Door Company directly at their website or phone number to ask about labor and parts warranties before booking a repair.
How do customer experiences vary with this company?
Reviews are mixed (2.6 stars, 47 reviews). Some customers praise quick response and fair pricing, while others report broken springs shortly after installation and missed follow-up appointments. Ask for references and clarify warranty and follow-up policies before deciding.

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