Overhead Door Company of Pueblo

About Overhead Door Company of Pueblo

I had a mixed experience with Overhead Door Company of Pueblo. On one hand, their technicians, like Dennis, are top-notch—professional, friendly, and efficient. He arrived quickly to fix my garage door and completed the job in no time, which was a relief. The customer service was also impressive; they were easy to schedule with and followed up promptly after my online request.

However, not all was smooth sailing. I faced significant communication issues during a special order process, which took over three months to resolve. Despite initial promises, I often felt left in the dark, waiting for updates. Although the installation was great and the technician was fantastic, the lack of timely communication made the overall experience frustrating.

On a positive note, they offer 24/7 emergency service and reasonable pricing, which adds to their appeal. If you’re looking for fast fixes and reliable service, they could be a viable option, but be aware of potential delays with special orders. It’s a hit or miss, but when it works, it works exceptionally well.