Platinum Garage Doors, LLC

About Platinum Garage Doors, LLC

In Upland, Platinum Garage Doors, LLC has established a reputation for prompt and reliable service. After a garage door mishap, one customer was impressed with how quickly Joel responded, arriving within an hour to assess the situation. He provided multiple options for replacing both the garage door and opener and worked hard to accommodate a rush installation on Saturday, demonstrating dedication to his clients’ needs while offering fair pricing in a stressful situation.

Many homeowners have praised Platinum’s customer service and transparent communication. One satisfied customer noted how easy it was to navigate the process of getting a new garage door opener and custom doors, highlighting the competitive pricing and quality of work. Their responsiveness is a significant advantage, with one customer sharing that technicians arrived the same day to handle a broken spring, providing an immediate quote and discount for unnecessary work.

However, not all experiences have been flawless. Some reviews mention issues with spring replacements and subsequent difficulties in getting timely follow-ups for adjustments. While Joel has made efforts to address these concerns, these cases reveal potential challenges in accountability that homeowners should keep in mind. Overall, many still recommend Platinum Garage Doors for their commitment to service and quality work in emergency situations.