R&S Overhead Doors of Inland Empire, Inc.

About R&S Overhead Doors of Inland Empire, Inc.

I had a mixed experience with R&S Overhead Doors in Ontario. Initially, I called them for a simple keypad move, but it led to a series of frustrating issues. After the installation, the keypad malfunctioned multiple times, and I felt they didn’t take responsibility for the poor work. This left me questioning their commitment to customer service, especially after waiting for a repair that never came when they said they would show up.

On a brighter note, I’ve heard wonderful feedback from others who praised their quick response and professionalism. Sonny and Efren arrived ahead of schedule to tackle a repair and managed to fix the issue efficiently and without hassle. Their knowledge and friendly demeanor seemed to make a difference, bringing peace of mind to those in need of reliable garage door service.

Overall, while my experience was less than ideal, it’s clear that some technicians like Sonny have received accolades for their excellent workmanship. R&S offers 24/7 service and seems to have the capability for both urgent repairs and routine maintenance, though I hope they work on their consistency in appointments to ensure no one else feels let down.