Alpha Overhead Dock Doors, Repair, Install, Service, Parts

Q: "Is Alpha Overhead Dock Doors in Tempe available for emergency repairs?"

"Yes, Alpha Overhead operates 24/7, so they can handle emergency repairs any day or time. Call ahead to confirm availability for your specific issue."

Q: "What services does Alpha Overhead offer?"

"Alpha Overhead Dock Doors handles spring repairs, opener installations, door installations, and general maintenance and service for both residential and commercial overhead doors."

Q: "How quickly can they come out for a repair in Tempe?"

"Reviewers mention fast service—one customer noted Jerry fixed their breezeway door quickly—but response times can vary. Contact them directly at their website or by phone for current availability."

Q: "Do they service commercial overhead doors as well as residential?"

"Yes, Alpha Overhead Dock Doors serves both residential and commercial customers. Several reviews mention work on storage facilities and commercial properties."

Q: "What should I expect from customer service?"

"Experiences vary. Many customers highlight professionalism and friendliness from team members like Jeremy and Jerry. However, one reviewer reported communication issues, so it's worth confirming details directly before booking."

1150 W Alameda Dr #4, Tempe, AZ 85282, USA

★ 4.2 / 5 7 reviews

24-7-emergencycommercialnew-door-installationopener-installationopener-repairresidentialspring-replacement

Hours

friday	Open 24 hours
monday	Open 24 hours
saturday	Open 24 hours
sunday	Open 24 hours
thursday	Open 24 hours
tuesday	Open 24 hours
wednesday	Open 24 hours

Contact & Details

(602) 413-3313

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Location

What People Are Saying

I had an excellent customer service experience with alpha overhead doors

Adam the sales rep and Jeremy the installer are amazing! Extremely professional and easy to work with! Thank you Alpha Overheard Doors for such great service

Jerry was amazing! He fixed the door on the breezeway of our storage facility so fast. He is always so nice when he comes and takes care of business

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About Alpha Overhead Dock Doors, Repair, Install, Service, Parts

If you’re in Tempe and need garage door services, Alpha Overhead Dock Doors offers a range of options from spring repairs to opener installations. Many customers praise the team’s professionalism and friendliness, particularly highlighting Jason and Jerry for their prompt and efficient repairs. One reviewer mentioned how Jerry was quick to fix a door at their breezeway storage facility, emphasizing the positive experiences they had with the service.

However, it seems that customer service can be hit or miss. One dissatisfied customer reported issues with communication and follow-up, indicating they had difficulty getting a response from Amanda. While some found the owner helpful, others felt neglected after expressing their concerns. This inconsistency has led to mixed feedback on their customer care.

Regardless of some negatives, Alpha Overhead operates 24/7, making them a reliable choice for emergency repairs, particularly for commercial overhead doors. Their transparent pricing is appreciated, especially during high-pressure situations. Overall, the service quality varies, but standout technicians like Jerry truly shine through the reviews.

Frequently Asked Questions

Is Alpha Overhead Dock Doors in Tempe available for emergency repairs?

Yes, Alpha Overhead operates 24/7, so they can handle emergency repairs any day or time. Call ahead to confirm availability for your specific issue.

What services does Alpha Overhead offer?

Alpha Overhead Dock Doors handles spring repairs, opener installations, door installations, and general maintenance and service for both residential and commercial overhead doors.

How quickly can they come out for a repair in Tempe?

Reviewers mention fast service—one customer noted Jerry fixed their breezeway door quickly—but response times can vary. Contact them directly at their website or by phone for current availability.

Do they service commercial overhead doors as well as residential?

Yes, Alpha Overhead Dock Doors serves both residential and commercial customers. Several reviews mention work on storage facilities and commercial properties.

What should I expect from customer service?

Experiences vary. Many customers highlight professionalism and friendliness from team members like Jeremy and Jerry. However, one reviewer reported communication issues, so it's worth confirming details directly before booking.