Alpha Overhead Dock Doors, Repair, Install, Service, Parts

About Alpha Overhead Dock Doors, Repair, Install, Service, Parts

If you’re in Tempe and need garage door services, Alpha Overhead Dock Doors offers a range of options from spring repairs to opener installations. Many customers praise the team’s professionalism and friendliness, particularly highlighting Jason and Jerry for their prompt and efficient repairs. One reviewer mentioned how Jerry was quick to fix a door at their storage facility, emphasizing the positive experiences they had with the service.

However, it seems that customer service can be hit or miss. One dissatisfied customer reported issues with communication and follow-up, indicating they had difficulty getting a response from Amanda. While some found the owner helpful, others felt neglected after expressing their concerns. This inconsistency has led to mixed feedback on their customer care.

Regardless of some negatives, Alpha Overhead operates 24/7, making them a reliable choice for emergency repairs, particularly for commercial overhead doors. Their transparent pricing is appreciated, especially during high-pressure situations like last-minute event preparations. Overall, the service quality varies, but steadfast folks like Jason and Jerry truly shine through the reviews.