Overhead Door and Fireplace of Montgomery

About Overhead Door and Fireplace of Montgomery

In Millbrook, AL, Overhead Door and Fireplace of Montgomery offers a mix of experiences for customers needing garage door repairs. Many have praised their technicians for prompt service and thorough work, with one customer highlighting Kevin’s excellent service during a same-day repair. They appreciated his detailed explanations and ability to fix the door rather than push for a new installation.

However, not all experiences have been positive. Some customers faced frustrating situations, such as being charged for repeated repairs within a short timeframe, and encountering issues with the quality of installed doors. One review detailed a significant disappointment when custom glass roll-up doors arrived without necessary hardware, leading to a long wait and lack of communication on refunds.

Transparency in pricing seems to vary, with some customers feeling the charges were excessive for the repairs provided. While emergency services are available and some repairs receive quick turnaround, there’s a call for more consistent quality and better communication from the management.